All Simple - Notice history

All systems operational

Notice history

May 2025

[LON1] Low-risk network maintenance
  • Completed
    May 21, 2025 at 10:59 PM
    Completed
    May 21, 2025 at 10:59 PM
    Maintenance has completed successfully
  • In progress
    May 21, 2025 at 7:00 PM
    In progress
    May 21, 2025 at 7:00 PM
    Maintenance is now in progress
  • Planned
    May 21, 2025 at 7:00 PM
    Planned
    May 21, 2025 at 7:00 PM

    Our network upstream has advised that they will be upgrading their layer 1 capacity across all their fibre routes:

    We are upgrading our Layer 1 capabilities between all on-net nodes, to enable 100G and 400G L1 backhaul options. This will have no impact on any transit or Layer 2 services. Routes will be upgraded in sequence, to ensure that route redundancy remains in effect at all times.

Web25 outage
  • Resolved
    Resolved

    Web25 is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Web25 cannot be accessed at the moment. This incident was created by an automated monitoring service.

Web25 outage
  • Update
    Update

    To reduce the chance of further incident we live migrated to alternative hardware, unfortunately the server didn't restore as expected so had to be rebooted briefly.

  • Resolved
    Resolved

    Web25 is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Web25 cannot be accessed at the moment. This incident was created by an automated monitoring service.

Sheldon outage
  • Resolved
    Resolved

    Sheldon is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Sheldon cannot be accessed at the moment. This incident was created by an automated monitoring service.

Web25 outage
  • Update
    Update

    This was caused by a crash of the server hardware, we are continuing to monitor the situation.

  • Resolved
    Resolved

    Web25 is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Web25 cannot be accessed at the moment. This incident was created by an automated monitoring service.

Apr 2025

web20 outage
  • Resolved
    Resolved

    web20 is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    web20 cannot be accessed at the moment. This incident was created by an automated monitoring service.

wiley outage
  • Resolved
    Resolved

    wiley is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    wiley cannot be accessed at the moment. This incident was created by an automated monitoring service.

web20 outage
  • Resolved
    Resolved

    web20 is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    web20 cannot be accessed at the moment. This incident was created by an automated monitoring service.

Mar 2025

Web25 outage
  • Resolved
    Resolved

    Web25 is now operational! This update was created by an automated monitoring service.

  • Monitoring
    Monitoring

    Services are back online on alternative hosting, we are continuing to monitor the situation. The last backup was around an hour before the issues occurred, if you need data from this period then please get in touch and we will work on restoring this for you.

  • Update
    Update

    Two disks have restored and we are waiting on the final disk to restore and we will be back online.

  • Update
    Update

    We are waiting on the backup to restore and anticipate this to complete within 15 minutes,

  • Identified
    Identified

    We are seeing further issues with this hardware and are working to restore to alternative hardware, expect further updates shortly

  • Investigating
    Investigating

    Web25 cannot be accessed at the moment. This incident was created by an automated monitoring service.

Web25 outage
  • Update
    Update

    We're monitoring this server after an unexpected reboot.

  • Resolved
    Resolved

    Web25 is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Web25 cannot be accessed at the moment. This incident was created by an automated monitoring service.

web outage
  • Resolved
    Resolved

    web is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    web cannot be accessed at the moment. This incident was created by an automated monitoring service.

web20 outage
  • Resolved
    Resolved

    web20 is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    web20 cannot be accessed at the moment. This incident was created by an automated monitoring service.

Mar 2025 to May 2025

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