All Simple - Sheldon outage – Incident details

All systems operational

Sheldon outage

Resolved
Major outage
Started 10 months agoLasted about 2 hours

Affected

Virtual Server Hosts

Operational from 11:11 AM to 11:11 AM, Major outage from 11:11 AM to 11:21 AM, Operational from 11:21 AM to 12:53 PM

Sheldon

Operational from 11:11 AM to 11:11 AM, Major outage from 11:11 AM to 11:21 AM, Operational from 11:21 AM to 12:53 PM

Updates
  • Resolved
    Resolved

    The server has been taken out of service and customers have been live migrated to alternative hardware whilst further diagnostics are performed.

  • Monitoring
    Monitoring

    For yet unexplained reasons, this server rebooted twice in a row.

    We're continuing to monitor the situation.

  • Resolved
    Resolved

    Sheldon is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Sheldon cannot be accessed at the moment. This incident was created by an automated monitoring service.