All Simple - Web25 outage – Incident details

All systems operational

Web25 outage

Resolved
Major outage
Started over 1 year agoLasted about 1 hour

Affected

Web Hosting

Operational from 12:50 PM to 12:50 PM, Major outage from 12:50 PM to 1:37 PM, Operational from 1:37 PM to 1:37 PM

web25

Operational from 12:50 PM to 12:50 PM, Major outage from 12:50 PM to 1:37 PM, Operational from 1:37 PM to 1:37 PM

Updates
  • Resolved
    UTC
    Resolved

    Web25 is now operational! This update was created by an automated monitoring service.

  • Monitoring
    UTC
    Monitoring

    Services are back online on alternative hosting, we are continuing to monitor the situation. The last backup was around an hour before the issues occurred, if you need data from this period then please get in touch and we will work on restoring this for you.

  • Update
    UTC
    Update

    Two disks have restored and we are waiting on the final disk to restore and we will be back online.

  • Update
    UTC
    Update

    We are waiting on the backup to restore and anticipate this to complete within 15 minutes,

  • Identified
    UTC
    Identified

    We are seeing further issues with this hardware and are working to restore to alternative hardware, expect further updates shortly

  • Investigating
    UTC
    Investigating

    Web25 cannot be accessed at the moment. This incident was created by an automated monitoring service.