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Notice history

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Jul 2026

No notices reported this month

Jun 2026

Increased latency and packet loss
ResolvedDegraded performance26 hours 46 minutes
  • Resolved
    UTC
    Resolved

    There have been no further issues, we will close this ticket now.

  • Monitoring
    UTC
    Monitoring

    The attack has stopped for now, we will continue to monitor the situation and liaise with our upstream.

  • Identified
    UTC
    Identified

    We are seeing an increase in latency and packet loss, our upstream has advised that they are currently in the middle of a large volumetric DDoS attack which they and their 3rd party DDoS scrubbing centre, are working to fend off.

May 2026

MAY21
Telephone Support Unavailable
CompletedMaintenance9 hours
  • Completed
    May 21, 2026 at 5:00 PMUTC
    Completed
    May 21, 2026 at 5:00 PMUTC
    Maintenance has completed successfully
  • In progress
    May 21, 2026 at 8:00 AMUTC
    In progress
    May 21, 2026 at 8:00 AMUTC
    Maintenance is now in progress
  • Planned
    May 21, 2026 at 8:00 AMUTC
    Planned
    May 21, 2026 at 8:00 AMUTC

    Telephone support will be temporarily unavailable during the period.

    All other support channels remain fully operational and are being monitored as normal.

    How to reach us during this time:

    Tickets and emails will be responded to as normal. Hosting, VPS, and all other services are unaffected by this notice.

    Thank you for your understanding.

MAY20
Telephone Support Unavailable
CompletedMaintenance9 hours
  • Completed
    May 20, 2026 at 5:00 PMUTC
    Completed
    May 20, 2026 at 5:00 PMUTC
    Maintenance has completed successfully
  • In progress
    May 20, 2026 at 8:00 AMUTC
    In progress
    May 20, 2026 at 8:00 AMUTC
    Maintenance is now in progress
  • Planned
    May 20, 2026 at 8:00 AMUTC
    Planned
    May 20, 2026 at 8:00 AMUTC

    Telephone support will be temporarily unavailable during the period.

    All other support channels remain fully operational and are being monitored as normal.

    How to reach us during this time:

    Tickets and emails will be responded to as normal. Hosting, VPS, and all other services are unaffected by this notice.

    Thank you for your understanding.

MAY19
Telephone Support Unavailable
CompletedMaintenance9 hours
  • Completed
    May 19, 2026 at 5:00 PMUTC
    Completed
    May 19, 2026 at 5:00 PMUTC
    Maintenance has completed successfully
  • In progress
    May 19, 2026 at 8:00 AMUTC
    In progress
    May 19, 2026 at 8:00 AMUTC
    Maintenance is now in progress
  • Planned
    May 19, 2026 at 8:00 AMUTC
    Planned
    May 19, 2026 at 8:00 AMUTC

    Telephone support will be temporarily unavailable during the period.

    All other support channels remain fully operational and are being monitored as normal.

    How to reach us during this time:

    Tickets and emails will be responded to as normal. Hosting, VPS, and all other services are unaffected by this notice.

    Thank you for your understanding.

MAY18
Telephone Support Unavailable
CompletedMaintenance9 hours
  • Completed
    May 18, 2026 at 5:00 PMUTC
    Completed
    May 18, 2026 at 5:00 PMUTC
    Maintenance has completed successfully
  • In progress
    May 18, 2026 at 8:00 AMUTC
    In progress
    May 18, 2026 at 8:00 AMUTC
    Maintenance is now in progress
  • Planned
    May 18, 2026 at 8:00 AMUTC
    Planned
    May 18, 2026 at 8:00 AMUTC

    Telephone support will be temporarily unavailable during the period.

    All other support channels remain fully operational and are being monitored as normal.

    How to reach us during this time:

    Tickets and emails will be responded to as normal. Hosting, VPS, and all other services are unaffected by this notice.

    Thank you for your understanding.

MAY15
Telephone Support Unavailable
CompletedMaintenance9 hours
  • Completed
    May 15, 2026 at 5:00 PMUTC
    Completed
    May 15, 2026 at 5:00 PMUTC
    Maintenance has completed successfully
  • In progress
    May 15, 2026 at 8:00 AMUTC
    In progress
    May 15, 2026 at 8:00 AMUTC
    Maintenance is now in progress
  • Planned
    May 15, 2026 at 8:00 AMUTC
    Planned
    May 15, 2026 at 8:00 AMUTC

    Telephone support will be temporarily unavailable during the period.

    All other support channels remain fully operational and are being monitored as normal.

    How to reach us during this time:

    Tickets and emails will be responded to as normal. Hosting, VPS, and all other services are unaffected by this notice.

    Thank you for your understanding.

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